Monday, 30 April 2018

Translator in London: GDPR Privacy Policy




PRIVACY POLICY


At Translator in London we are committed to safeguarding the privacy of those who contact us; this policy sets out how we will treat your personal information.
1. WHAT INFORMATION DO WE COLLECT?
We may collect, store and use the following kinds of personal information:
·        information that you provide to us for the purpose of registering with us;
·        information that you provide to us for the purpose of requesting a quotation or hiring our translation or interpreting services.
·        information that is included in the source documents you provide to us for translation purposes.
·        information that you provide to us for the purpose of subscribing to our website services or email notifications.

2. USING YOUR PERSONAL INFORMATION
Personal information submitted to us via our website or email will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
·        enable your use of the services available on the website;
·        send you email notifications which you have specifically requested;
·        carry out translations of official documents where personal information should be included.
·        issue quotations and invoices directly addressed to you.
·        post hard copies of certified translations upon your request to your address of preference.
·      deal with enquiries made by or about you relating to our services through our website, social media platforms (i.e. Facebook, Linkedin, Twitter), through text messages, WhatsApp messages, and/or email.
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
3. DISCLOSURES
We may disclose information about you to any of our suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose your personal information:
·        to the extent that we are required to do so by law;
·        in connection with any legal proceedings or prospective legal proceedings;
·        in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Except as provided in this privacy policy, we will not provide your information to third parties.
4. SECURITY OF YOUR PERSONAL INFORMATION
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Data transmission over the internet/ post is inherently insecure, and we cannot guarantee the security of data sent over the internet/ by post.
You are responsible for keeping your personal details confidential.
Please note that we will store copies of the certified translated documents for three years for post-certification surveillance purposes unless you explicitly make a different request in writing.
5. POLICY AMENDMENTS
We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.
6. YOUR RIGHTS
You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to the supply of appropriate evidence of your identity.
You may instruct us not to process your personal information for marketing purposes by email at any time.  In practice, we will not send marketing messages to our clients and we may only contact them once or twice a year as a follow-up after they have hired our services.
7. THIRD PARTY WEBSITES
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
INFO8. CLARIFICATION
For any questions regarding the above policies or about the way we deal with your personal information, please contact us by email and notify us of your preferences in writing.
 ©Translatorinlondon April, 2018. All rights reserved.




Friday, 6 October 2017

Top tips to succeed as a Professional Translator - The Language Show, London

15th October at 12:30 - Business Design Centre, Islington. 

Tickets with a discount on: http://bit.ly/2ktmrBi 






The Language Show 2017
This Sunday, I'll be at the Business Design Centre in London co-presenting a seminar on "Top Tips to succeed as a Professional Translator" with Martina Eco from 3P Translation.







Other special guests from the U.K. and America
I reached out for prominent translators from the UK and America and asked them to share their advice on how to succeed as a Translator for the audience of the Language Show.


Karen Stokes, BA, MA, DipTrans, FCIL, CL
Karen Stokes is the Chair of the Chartered Institute of Linguists.
Karen sent over her advice in written form and we will quote  her views on the importance of building relationships. She will also be speaking at the Language Show on Friday 13th October at 10.30 am. 

Corinne McKay
Corinne McKay is the current President-elect of the American Translators Association 
Corinne has recorded a video for our seminar, giving her advice about publishing rates when marketing your services.
  
Tess Whitty
Tess Whitty is an English-Swedish freelance translator specializing in corporate communications, software and IT.  She is the author of the book “Marketing Cookbook for Translators” For more information, and to connect, go to www.marketingtipsfortranslators.com 
In a video recorded for our The Language Show Seminar, Tess explains some key tips that will trigger reflection and action from all translators who would like to stand out in the profession.


In addition, we will be talking about professional development, finances, time management, business relationships and marketing.  I look forward to seeing you this Sunday 15th October in Europe's Leading Event for Languages!

Jaquelina


Friday, 12 May 2017

Translation Professionals in the UK: Survey's Final Report at Europe House London

On 11th May I had the privilege of attending the launch event of the UK Translator Survey Report at the European Commission Representation in London.

In a standing room only, six panellists and over 120 translators and linguists were interested in finding out the results of a survey which most of them completed in 2016. 

All participants received a printed copy of the actual report, which was compiled by the Chartered Institute of Linguists (CIOL), the Institute of Translation and Interpreting (ITI) and the EC Representation in the UK.

The findings were presented in the form of statistics, including some comments from translation professionals who took part in the survey.

Panel members Karen Stokes - Chair of Council, CIOL-, Sarah Griffin-Mason- ITI Chair-, Geraint Wyn Parry -Cymdeithas Cyfieithwyr Cymry-, Antonia Lloyd-Jones - Co-chair of the Translators Association and Dr. Jo Drugan- Senior Lecturer at the University of East Anglia- shared their opinion about the results of the report as Paul Kaye, Language Officer at the EC was leading the discussion.

One of the topics that generated more questions was "Remuneration and pricing". It is not surprising that the survey results showed that translators do not feel well-equipped in business skills and therefore their strategies for negotiation of rates may be poor. As Sarah Griffin pointed out, Translation Associations are not entitled by Government regulations to set a guidance on pricing, but all they can do is look at past patterns which may be helpful for translation professionals who would like to have an idea of how the industry was valued on previous years. I could not agree any more with what Karen Stokes (CIOL) mentioned on that respect: "We need to encourage people to act more in a business-like way". She also stated that, as other professionals do, prices (in translation) should be set on a per job basis or per hour, rather than per word. 


Taking into consideration those comments, the different associations agreed that there is a need to educate clients about their views on the translation industry. As the general public would surely choose a Chartered Accountant, or a Chartered Surveyor over a non-chartered professional, now Chartered Translators can demonstrate their competence and offer quality services to clients.

I think that the Professional Associations in the UK have increasingly evolved in educating the public and graduates about the importance of professionalism in translation. A new vision over the Translation Industry would result in more appealing pricing strategies if translators were actually seen as other professional contractors or consultants who hold professional qualifications, have undergone training or learned on the job, and  are continually developing their skills and knowledge, following a code of ethics to offer the best for their clients. 


Chinese-English Translator: Sidney Wu, Greek-English Translator
Vasiliki Prestidge, Spanish-English Translator Jaquelina Guardamagna &
French - English Translator Karine Chevalier-Watts


Following the panel discussion and Q&A session, I enjoyed an uplifting networking reception where I had the chance of talking to some of the panellists, other translators and CIOL staff. 


The survey may take place again in the future and further comments or suggestions for potential editions could be added to this blog or sent to dgt-london@ec.europa.eu

As per your opinion on this review, your experience on the day, professionalism in the translation sector, translation rates and pricing, please leave your comments below.

Thanks for reading!

Jaquelina

Jaquelina Guardamagna BA MCIL, IAPTI, APARU
Translator in London, Chartered Linguist

BA English-Spanish Translator
BA Teacher of EFL








Friday, 30 September 2016

International Translators' Day on Google

...So....I started my day as usual, in front of the computer, ready to start working on the translation project that was unfinished at 1.00 a.m., but with a feeling of excitement about this special day for all translators.
-"It is International Translation Day and for sure Google would surprise me when I open my browser", I thought. 

To my disappointment, all I could see when I started browsing the Internet was Google's logo. No doodle to remind users of our patron Saint Jerome or to make people aware of the day when we celebrate our profession and of how Translators contribute to international communication in this globalized world. 


It seems that our profession is still struggling for recognition. Not many companies offer the option of "Translator" on drop down lists when you need to specify your profession. In many cases you end up choosing "other", or isn't the case?
Probably, many people believe that speaking a foreign language is a skill that could be acquired without much effort, especially if you have the advantage of being born in a multilingual environment, and therefore, working as a translator is second nature to many.
The work of a translator involves much more than mastering the grammar and vocabulary of different languages. Our main mission is to enable communication between cultures. We are constantly learning about new topics, specific jargon of different professions, diverse software, CAT Tools. We are in the quest for knowledge at all times.
Presently, there is more information available online about the translation industry and about the role that translators play in this world without borders, where only language and communication may become barriers in establishing connections if it was not for the work we do.
Therefore, on this 30th September I would like to wish a Happy day to all Translators, and I hope that next year when I access my Google browser on International Translation Day I could see a Google doodle to honour our profession.

For resources and events related to the Translation Industry, visit the Directorate General for Translation of the European Commission: http://ec.europa.eu/dgs/translation/index_en.htm

Sunday, 19 June 2016

Translation of Qualifications for UK Schools, Universities and Professional Associations


On the last edition of 'The Linguist', the bimonthly magazine published by the Chartered Institute of Linguists, I wrote an article with information about the translation of qualifications, degree certificates and transcripts for submission to UK institutions. You can have access to the full article by looking at the picture included on this blog or by clicking on this link: http://thelinguist.uberflip.com/i/691128-the-linguist-55-3/6

I hope you find all the information useful and if you have any questions, please do not hesitate to contact me at jaquiguardamagna@hotmail.com.

Thanks for reading and sharing.

Jaquelina Guardamagna BA MCIL, IAPTI
Translator in London
www.translatorinlondon.com

Friday, 26 February 2016

'Top tips for starting up as a Translator' & 'Perservera y Triunfarás'

Last October 2015 I gave two presentations at The Language Show in Olympia, London. Here I would like to share some of the tweets and pictures from my seminars as well as a link to the Powerpoint files of the topics presented: 'Top tips for starting up as a Translator' & 'Perservera y Triunfarás'

 Great seminar on starting up as a freelance  from . Key lessons: know your worth & stay organised! 
Tip No.1 Join a Professional Association of Translators in the UK
Oct 18 Need to be patient with clients and yourself: results take time, clients may need time to understand how the process works 
Oct 18  Create a sense of urgency when you define your business goals, says  
Not disciplined enough? Try keeping a diary or fill in to-do lists to optimise your time.  
Persevera y triunfarás
Oct 16 great seeing you too! Very inspiring seminars, thank you so much!“Do not think of money but of VALUE when you define your rates”


Marketing is about  and branding is a self-discovery journey 
says   
 Blogging is your CV in a narrative form; the more info your share, the more you are likely to be trusted 
Oct 18 You never know how close you’re of your dreams, so don’t give up   
Oct 21    Thanks for your follow Jaqui your talks at the  were really interesting!
   muy interesante la charla de hoy, muchas gracias! A ver si vienes a  algún domingo! 
If you follow this link to Slideshare, you can have a look at my presentations from October 2015.
Now, in two weeks' time I will be giving a seminar again at The Language Show in Scotland. I will be talking about "Inspiring confidence and Enhancing Credibility" on 12th March at 13.30 in Room 1 of the Scottish Conference and Exhibition Centre, Glasgow. I look forward to seeing you there and to your tweets and comments from this new edition of the #LSLive Show.¡Gracias! ¡Los espero! 
Jaquelina Guardamagna, BA MCIL